Frequently Asked Questions
Have a question about our store, products or policies? Check out our Frequently Asked Questions below. If you still can’t find the answer, give us a call, or send us a message here.
Questions About the Store
Summer hours are 9 a.m. - 9 p.m. Sunday - Saturday.
Winter hours are 10 a.m. - 5 p.m. Sunday; 10 a.m. - 6 p.m. Monday - Saturday.
Our current store hours are always posted on Facebook, including any unusual schedule changes (holiday hours, snow days, etc.)
Customer parking is provided behind our store on Mechanic Street.
Our in-store inventory is eclectic and ever-changing, featuring antiques, artwork, taxidermy and other one-of-a-kind pieces. Part of the magic of shopping the Mangy Moose is that there's always something new to discover! However, many of these treasures either don't ship well, or can't be easily restocked, and so we have chosen to limit which products we sell online. Our online inventory is a selection of our favorite apparel and gifts and we'll keep it updated as new styles arrive. As always, if you saw something in the store that you can't live without, but it isn't available online, give us a call (800-606-6517). Some items require special shipping arrangements which must be quoted on a case-by-case basis.
Yes! We love dogs, and we happily welcome your well-behaved, leashed four-legged friends. Most of Freeport is dog-friendly. Always check with individual stores to make sure Fido is welcome!
Questions About Online Shopping
We currently accept PayPal. You do not need a PayPal account to securely pay for your order with a credit card through the PayPal portal.
Orders will be shipped within two business days. Orders are shipped via USPS unless otherwise noted or negotiated.
Standard shipping for all orders* costs just $5! We use USPS Priority Mail.
*Orders which include only stickers ship free. Orders shipping to AK & HI may require additional fees. Some custom orders may require additional shipping costs, which will be communicated before you complete your purchase.
We hope you love all of your Mangy goods, but if you need to make a return or exchange, simply send us an email and we'll help you through the process. You'll send your return back to us, and we'll either send you your new item, or refund your purchase price. Returns should be initiated within 30 days of receipt. Garments which have been washed/worn/soiled/etc. may not be returned.
For returns/exchanges please call 800.606.6517 or email email@example.com attn: Online Exchanges/Returns.
Currently, we can only ship within the USA.
Questions About Freeport
A public restroom is available behind the chowder house on Mechanic Street. To get there, take an immediate left upon exiting our store, walk down Mechanic Street, and follow the signs behind the chowder house. There are also public restrooms in the Freeport Village Station.
In the summer, Freeport's 15-minute parking spots are very closely monitored. Don't risk it - if you're planning to spend a while browsing the store, please use our parking lot behind the store. There is also a large, free parking garage beneath Freeport Village Station.
Great question! We wish we could tell you exactly where to go, and what time of day to stake out your moose sighting, but it isn't quite so simple. Moose don't really want us to see them. The Rangeley and Moosehead Lake areas of Maine are great places to spot them in their natural habitat, but if you don't have much time, consider visiting the Maine Wildlife Park in Gray. It's only about 15 miles from Freeport. At the park you'll meet over 30 species of native Maine wildlife - including moose - in natural settings. Most of these animals cannot be released back into the wild due to permanent injuries, habituation to humans, or having been born in captivity. The park is open mid-April through mid-November.
During summer months, most stores in Freeport are open until 8pm or later. We recommend checking with the individual stores you're interested in visiting to make sure you don't miss out!